|
|
Boin and Lagadec (2000)
Management >
Crisis Management >
Lectures > Independent Research >
Boin and Lagadec >
Crisis change >
Modern crisis >
Anticipated resilience > Prepare for
the unknown
Prepare for the unknown
There are some steps to take for organisations to prepare for future
crises:
- Ensure awareness at the highest levels - top management
must be fully aware of potential crises and how to plan and prepare
for them
- Develop appropriate operational capabilities - monitoring
capability to detect abnormal signals, emergency information
systems, mobilisation of crisis units, capabilities to handle
emergencies with incomplete information and in a decentralised
manner
- Engage in continuing preparation efforts - training,
continuous feedback, tests and simulation exercises, inter-actor
learning, personal involvement of elites, a general scheduling of
the intervention (gradually introduce tests, involving increasing
numbers of actors) and mastery of core processes (this will
highlight the firm's weaknesses as well)
|
|
